And now … this!

It’s a bit of an amazing thing that having spent the last four years or so writing posts on my blog that were, basically, excuses not to write, I’m now having to write posts apologising for not talking about the stuff I normally talk about because I’ve too much writing news to impart. Yeh, here I go again, because this week this happened.

Unlucky Dip Audio Book

Yes people, that is an audiobook cover and Unlucky Dip is now live and available for pre order on Kobo. Swoon!

It’s ready to publish on Findaway Voices too but I haven’t dared press the button yet, just in case. Naturally ACX, an Amazon company, is a whole different kettle of fish.

Gareth and I are both on a bit of a learning curve with this audio gig so when I uploaded the book to Findaway Voices, first, I discovered that there was a problem. An error message popped up informing me that the file was qqwe[ru09025jbm’ ytopqq09t574qyhgwa – or at least whatever it was it said, it made as much sense to me as that does. So I carefully cut and pasted it and sent it to Gareth, who knew exactly what it meant and fixed it.

Kobo, well, clearly everything went without a hitch there because we’d fixed the qqwe[ru09025jbm’ ytopqq09t574qyhgwa problem we discovered at Findaway. So with a little trepidation, I decided I’d submit to ACX which is an Amazon company. I’d forgotten why I deal with Amazon as little as possible. This reminded me. I uploaded all the files and when I tried to click the submit button which is labelled funkily, ‘I’m done’ I discovered it was greyed out and when I hovered over it this illuminating message popped up.

‘cannot submit production because there are issues with the uploaded audio.’

Marvellous.

I had a look at the submission guidelines to see if it was anything I’d done. It might be that the name is different. On all outlets the book is called Unlucky Dip but Amazon may want the series title given. This is where the problem will arise, because, if it does, it will not be looking for K’Barthan Series, instead it’ll be looking for K’Barthan Trilogy, because Amazon refuses to change the series name – unlike like every single other site on earth. Thanks for the blistering two star review that invoked, too, Amazon.

I tried to find help but ACX help was about as useful as a chocolate tea pot, thousands and thousands of help pages that tell you nothing and basically tell it to check it your fucking self! Mwahahahrgh! I clicked on their help pages and then on contact to ask their help desk. The link took me to Audible. I tried to contact the Audible help desk and explain. Chat didn’t work just tried to load again and again and asked for my log in details occasionally. Email did nothing either so I clicked on the button that would get them to phone me. A very kind fellow gave me the email address to write to but warned me that ACX help is only open from 12.00 to 9.00pm on Monday through to Thursday. It was Friday.

I emailed them, anyway, and got the standard canned Amazon response that they didn’t like my mail forwarding. So I emailed them again from the ‘right’ address. They replied. Had I published to ACX from Findaway? No. I replied but I had published to Apple, or at least I was going to but I hadn’t actually clicked publish on Findaway yet, in case something went wrong with ACX. Prescient of me eh? That’s as far as we got before 8.00pm.

Despite being officially closed, or maybe that’s the phone line, ACX support have emailed me today as well. Go them. I notice their version of the qqwe[ru09025jbm’ ytopqq09t574qyhgwa problem that we had at Findaway is slightly different. Possibly. So I’ve passed that on to Gareth, who must be doing his nut with all this. Especially as it’s the same as Findaway on the ACX guidelines you download. It’s only different on the help pages you see when you are trying to work out what to do if you have some unspecified error and the boilerplate bit of the support email that says, have you checked this? It’s like querying publishers or agents, they all want the same thing only each one is just that tiny, tiny bit different, and mistakes bar entry!

The little bit I’ve learned about Audiobook publishing so far

What I know about audio could be written on the back of a teaspoon. All I knew was that I wanted to go wide because I want to get my books into libraries if I can, hoping to start that process soon so I’ll let you know how I get on. Here’s what I’ve gathered so far.

You’ll need an ISBN and that means you have to add the record to Nielsen book data here in the UK. I found I needed to do the long form so that I can stipulate that the book is in audio format. (I was only allowed to choose an ebook imprint or a paper imprint so I have emailed them about that but in the meantime, I’ve logged the isbn as an ebook and then chose audio format later on in the form.) Yeh. I know. Counter intuitive or what? Or maybe it’s just me being really dim.

Kobo allows you to upload finished books, direct, but you may have to contact their support and ask them to add the audiobooks tab to your dashboard. I did and they added it swiftly without fuss. Kobo will pay you a 35% royalty for audio books under a certain price and a 45% royalty above it. They distribute to Walmart, Indigo in Canada and something called BOL in the Netherlands.

Findaway pay from 30-50% depending on the model you are using and distribute to over 40 outlets and libraries, including Apple, Audible and Amazon.

ACX accept publications from wide authors, with ready made books, and will pay 25% royalties. They publish to ‘a minimum of’ Audible, Amazon and Apple.

My cunning plan …

Publish to Kobo direct for 40% royalties. Go to ACX for Audible, Amazon and Apple for 25% royalties. Go through Findaway Voices for 40-45% of everything else, including Apple, again, but also libraries.

Knowing that ACX is run by Amazon, I decided that I would only claim the short story on ACX to start with and would see how it went before I committed to using them for everything. If ACX transpires to be as batshit crazy as Amazon, the reduced demands on my time and sanity, from not going direct, may be worth more than the reduced royalty rate in the long run.

  1. ACX does not allow you to opt out of Apple at the ACX end, more on that later.
  2. As I understand it, if you go to ACX through an aggregator you will not be eligible for their bonus system – so if you get someone go sign up to audible to buy your book, you won’t receive a ‘bounty’ unless you’re direct. Likewise, I think it precludes you from tokens to give away free books. This is why a lot of people go to both.
  3. The authors who I ‘spoke’ to have mixed results with the bounty system, some have done really well, some haven’t had a blip.
  4. At the moment, you can publish to Apple through Findaway and ACX at the same time, then you contact Findaway and they will contact Apple who will prioritise your Findaway, higher-royalty-paying listing. However, the support email I received said,‘Findaway distributes to Audible and Amazon through ACX, so if you already distributed you book with them you cannot submit the book through ACX yourself.Duplicate products are prohibited as per our legal contracts and agreements.’Which looks a bit worrying, although it doesn’t mention Apple specifically. I’ll have to double check the contract. I have demurred from pressing the go button at Findaway, anyway so I can deselect Apple if I have to.

So there we are … baby steps but yeh, audio is going to be a thing …

6 Comments

Filed under General Wittering

6 responses to “And now … this!

  1. Thanks very much for sharing your experience with this, MT. Considering my background in broadcasting, it’s disgraceful how far behind the pack I am with audio.

  2. Hm. I have pretty much opted to go for ACX as Amazon and Apple will do me fine, and my narrator usually works with Amazon ACX. So Im nearly set up for loading chapters. Ho hum.
    Must investigate the ISBN thing.

  3. I now have a guru to follow. Don’t worry – I won’t be asking questions for a while, and by then the answers will probably be different.

    Launch problems are common, and drive you crazy. May it be over soon and on all the airways.

  4. Bravo!!! … pre-birth contractions are always not fun. … glad to hear these are done, hopefully! 🙂

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