How not to live number 12: Drains, mailings and finance #IFuckedThisUpSoYouDontHaveTo

Yep there’s a match made in heaven and here’s another how-not-to post from the queen of fuck ups at Spigot Towers.

Today’s topics are Drain Rodding, financial prudence and how to alienate just under five thousand potential new members of your mailing list in one fell swoop.

Mmmm… bet you can’t wait. OK on we go.

I think this captures the mood …

Tuesday morning and if you’re local to Bury St Edmunds (if you’re not you’ll just have to use your imagination) you may remember it was a bit of a crap day; the wind howled and the rain fell. Worse nature had plainly forgotten to switch the lights on because despite being officially ‘daylight’ the world outside was submerged in a kind of sub aqueous gloom. Obviously, my reactorlights went black the minute we went outside (fucking things) but their behaviour has no obvious baring on the amount of bright light in the environment requiring blocking which is why I look like one of those twats who wears sunglasses at all times because, basically, the fucking things turn black the minute I go outside. Yes, even in twilight.

Anyway, where was I? Ah yes. Tuesday. The clock is ticking, it’s time to get ready for the rainy walk to school and after two cups of coffee it’s also motility time for Mummy. Yes. I know. A liiiitle too much personal information there but it is relevant to the story. When I rose from the lavatory, refreshed, happy and several kilogrammes lighter, I flushed and the water level in the bowl rose alarmingly and stopped. Then there was a glubbing sound, a bubble rose to the surface and slowly, it disappeared down to normal levels. I almost expected it to burp but it didn’t.

‘Hmmm,’ I thought.

I flushed a second time and the same thing happened.

‘Hmmm,’ I thought a little more slowly and emphatically this time.

I ran upstairs to the third floor and flushed the loo up there. No problem, everything disappeared the way it should. Middle floor ditto. Last time this happened, that hadn’t; the upstairs loos had filled and glurped too.

‘Okaaaaay,’ I thought. ‘The downstairs loo is blocked, but clearly somewhere between the bowl and the drain because this upstairs loo is working perfectly. If it’s just a lump twixt cistern and drain I can probably unblock it myself, thus saving my bank account a £70 spanking if I can find some cheap drain rods. Joy.’ This was especially pertinent as I’d paid another £100 into my bike fund so there wasn’t £70 spare for said account spanking!

There wasn’t much more I could do then, so while McMini was getting his shoes and coats on I surfed the internet with my phone by googling, ‘drain rods for sale in Bury St Edmunds’. I found a set of at Argos for £13.99 and decided that even if I didn’t use them on the drain, they would come in handy for use when our drain pipes and guttering get blocked – which they do with monotonous regularity. So, I purchased them using the handy ‘collect from store’ option. To my delight they were ready for collection at once. Brilliant. I could pick them up after I’d dropped McMini at school. Woot!

Needless to say, unbeknown to me, the bottom of bag the rods came in was split. Yes. That’s right. The first thing I did as I came out of the store was drop them all over the pavement.

Thanking heavens that I don’t give a shit about my street cred (because if I did I’d have died of shame many years ago) I put them back, strapped them on my bike and went home.

So there I am at home, I get the rods and … they’re not bendy enough to go down the loo.

Arse.

I take them out, dry them, put them outside to really dry and go back inside. I look at the loo, half full of wee water.

‘Hmmm,’ I say.

I have an idea. I rush down to the cellar and get some bendy plastic that looks as if it’s part of some kind of contraption to hang half window net curtains, then I get some rubber gloves. I stuff the bendy plastic down the loo, it isn’t really bendy enough to go down so I put my gloved hands right in to coerce it round the U-bend. It finally goes and as it does, I push my hand in just a little bit too far and my right glove fills with wee water. I retract my hand, fast, because, wee aside, my not waterproof Fitbit is on that wrist, in that glove. I take the glove off, and the Fitbit which I then wash with antibac soap – very quickly because it’s not waterproof – and then dry it using some of the copious sheets of paper towel with which I have equipped myself, ‘just in case.’

Obviously, I throw the glove in the bin but keep the other because it’s not full of wee water, is still protecting my hand and I need it. I’ll just have to clean out the cat litter box one-handed until I remember to buy another pair.

Then I put my bare hand down the bog and rod it with the piece of plastic. I get too enthusiastic and wee water splashes onto my favourite jumper.

Joy.

Nothing happens to the water level.

‘Ah,’ I think.

Maybe I will have to go and open the drain outside and rod it with the rods from there. Yeh. Good plan. Then I will put my wee water spattered jumper in a boil wash which will probably kill it.

Out I go. I remove the big stump that is sitting on the drain lid – by the way, it’s not there for any sinister reason, just because it looks cool and hides the drain lid. There are little holes each side of the lid so you can insert a special tool and lift it up but even I can see that the drain is rusted shut. I try with a rake but it’s not budging. Then, looking through the hole, I notice a little white dot of light, the reflection of the sky, through the hole, on standing water. There shouldn’t be standing water in there, which means the loo to drain bit is fine, it’s the whole chuffing thing is blocked.

Nob ends.

There’s nothing for it, I will have to call the nice man I always call when this happens. The drains blocked the week we moved in. McOther was away on business (one of the few times) and me and 3 month old McMini were in the house alone. I called Drain Repair Man then and since he was a lovely chap and clearly knowledgeable, I kept his card. He has since had to unblock the drains the other side as well. We have two drains which does, at least, mean that if the loo in the en-suite blocks you can still have a poo in the others and vice versa. Drain Repair Man is a lovely chap with something close to a photographic memory. He makes the problem go away very quickly but making the problem go away is going to be expensive, especially now VAT is 20%.

But … I can’t get the lid off and there’s water in there.

Further along the pipe to the road there’s another drain. I go and haul the plant pot that sits on top of that onto the patio. It’s pretty overgrown round the edges. There will be smelly gunk and slugs, there’s only one glove and I don’t have time to go back into town and buy another pair before school pick up time. Can I be arsed to open it and utilise my rods? I think about trying to rod drains with McMini’s help, and about the alternative; more attrition to my jumper and the joy of passing brown goo covered rods through one not-gloved hand.

No.

Luckily Drain Repair Man is with me in minutes. Except there’s a dodgy moment when we think he might not get in because the bolt on our gate has rusted in position. However, luckily he is able to lend me a 2lb twatting hammer to hammer the bolt open and it works. Finally we are in. I make him and his sidekick (Drain Repair Robin?) a cup of tea and he makes the drains work again. It costs me £72 including VAT, plus £13.99 for the rods I didn’t use. Not bad for a good job’s jobby shifting but at a bad time for my bank account.

Sure enough. All is good until later on in the week when I get out some cash and see that I only have £88 in my account.

Shit. That’s not going to cover the £72 cheque I’ve given Saved My Butt Drain Repair Man and the £100 I’d paid to the bike shop, the day before, towards my new bike.

So I rush round transferring cash, I pay myself the petrol money for next week’s visit to my parents early, remove the last spare pennies from my business account and I am ready for the onslaught. Then I look at my bank account to check it’s all gone in. It has but of course, that’s when I discover that the £172 has also already gone out. I held onto the cash from my parents, it’s only 5 days early after all, but I put the pennies from my business account back.

It occurs to me that I could have saved myself a lot of phaffage and worry if I’d checked the actual drain, before I took any action and also if I’d checked my bank account before farting about transferring cash in from here there and everywhere.

I decide to chalk it up to experience.

The third instance of idiocy this week was with a mailing. I’ve just taken part in a prize draw and I have just shy of 5,000 people to write to. In theory, they should know they are signing up to the mailing lists of all the authors taking part when they enter the giveaway but no matter how often they are warned about that by the organisers there will nearly always be some who fail to take it in. Because of this I’m always very careful when I email them and in addition, since my work is pretty niche, I usually offer them Few Are Chosen free in return for signing up to my mailing list. I offer the book three times and then anyone who downloads it is transferred automatically to the list. Anyone who clicks unsubscribe is deleted from my files and at the end of it, anyone who’s not opened the emails or done nothing gets deleted as well.

This was a big giveaway so we were all allocated days upon which we were to contact the folks on the list. My day was yesterday. It involved moving to a higher price band on my mailing programme and to make it simpler, I did the three emails as a set-and-forget automatic series. Except that yesterday dawned, the send time came and went and they didn’t go. I spent the day, on and off, talking to my mailing provider’s customer service. They were great and eventually I made a new automation and a new list and copied the folks over to the new list. Half of them went and then it stopped. Half an hour later and the mailing had still only gone to half of them. It was getting on for six pm. Soon my access to the computer would be over for the day and if the automation didn’t go I’d have missed my slot. I panicked. Switched the automation off, set the three emails up as one ready to go draft and two separate emails on timed release, so to speak, made a list of people who hadn’t yet received the first letter in the automation series and sent them the first email manually.

Upshot of this? Yes, that’s right. Everyone got two.

Who replied first? Well obviously the first email I received was a massive bollocking from some irate woman who hadn’t read the giveaway blurb (it was there in BIG letters) and didn’t understand why all these authors were suddenly emailing her.

Bollocks. Way to win them round M T.

Then, this morning, I realised I’d had twenty 404 hits on my website because I’d managed to post a dud link. Which one? Why, the unsubscribe link of course. Let’s make the pissed off people really annoyed.

Head. Desk.

So what can we learn from this catalogue of stupidity? Is there a moral?

Yes: Look before you leap.

… Oh, and don’t rod drains in your favourite jumper.

On the up side, while I do still only have one cat litter tray cleaning glove, Favourite Jumper did survive the boil wash.

Ho hum. You can’t win ’em all.

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8 Comments

Filed under General Wittering

8 responses to “How not to live number 12: Drains, mailings and finance #IFuckedThisUpSoYouDontHaveTo

  1. Well, you HAVE succeeded in making all my problems look puny. It’s too bad people are so on edge about their inbox that one little (okay, two) mistakes makes them switch from dour to irate. There’s a reason I have no mailing list and no newsletter – I couldn’t do what you did. Readers may follow me on Amazon, or they may go to the book’s site and follow, and I promise not to send them very much. That’s it. No cute pictures of the chinchilla (though that might put people in a much better mood).

    I shall go viral by mysterious means – or languish in obscurity – but I can’t handle the promotion stuff, and it gets me readers who are looking for something else entirely (and do NOT read all the warning signs). Sigh.

    If we weren’t addicted to this writing thing…

  2. Wee water is one of the cleanest things on the planet. Poo water… well, it’s not as bad as cat poo. I’m always surprised people don’t know that, then again I may have read one too many ‘survival for boys’ annuals in my past life.
    Of course, once your clogged pipe from first floor loo is clogged up with both poo and wee so that it isn’t draining from the outlet with the manhole cover outside your back door, it has a tendency to back up and leak from the nearest pipework junction behind the stud wall, and flood the kitchen floor. Now that is truly gross. :sick:

    • I know wee is ‘clean’ but I can’t get past the yuk reflex :-). As for the stride wall experience hmmm definitely thanking the Lord for small mercies there. 🤤

      Cheers

      MTM

  3. Oh my, what a wacky week you had. I would have screamed bloody murder after the drain disaster, let alone the email mess. I hope you at least get some sales out that, and have a better time next week.

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